How it works
Custom orthotics made from your existing NHS or private prescription reviewed by an HCPC registered podiatist
Custom orthotics dispatched
Podiatrist review
Upload your NHS or private prescription
From your NHS or private podiatrist
Prescription-matched custom insoles sent to your door
Reviewed by HCPC-registered podiatrists with over 30 years` experience







Request your prescription
Securely upload your prescription and, if available, a picture of your existing insole
Frequently Asked Questions
What services do you offer?
We provide custom insoles using NHS and private podiatry prescriptions, ensuring comfort and precision.
How do I order insoles?
Simply upload your prescription, and we will create your insoles to NHS specifications with fast UK delivery.
What is the delivery time?
Turnaround times vary depending on prescription and components. Most orders are produced and dispatched within 7 - 10 working days, material dependent.
Are your insoles affordable?
Yes, we offer additional pairs at affordable prices, identical in quality to those from the NHS.
What expertise do you have?
Our service is backed by over 30 years of podiatry expertise, ensuring professional results and pain relief.
What is your return policy?
We have a customer-friendly return policy. Please contact us within 30 days for assistance with returns.
OrthoStep Extra
Prescription matched custom insoles
© 2026 All rights reserved.
Made from existing NHS or private prescriptions.







UK manufacturing


Secure upload